Global Coach Training & Change Management

CASE STUDY: GE Healthcare

ILM Coach Training for Mentors and Managers

GE Healthcare is part of the American multinational conglomerate GE. It provides medical technologies and services for use in medical imaging procedures.

GE Healthcare wished to:

  • build a coaching culture
  • improve skills in providing feedback
  • improve team building and leadership skills
  • improve mentoring skills
  • enable managers to discover the value of leading in a coaching style

Solutions

We designed a programme based on our signature manager-as-coach training course comprising:

  • 5 days of training over 2 months
  • Assessment and ILM accreditation
  • Paired participant practice face to face and by phone in between sessions.
  • 60 page manual

Outcome

Since 2009 (initially with its subsidiary Finnamore) we have provided this and shorter programmes  to hundreds of managers in various locations including Dubai.

Some of the courses have included participants from the  MOE Foundation, a charity which supports young people who have had challenging lives. The mix of participants broadened the scope of the training and was found to be beneficial to all concerned.