“It is the best course I have been on and the most useful one to me in my entire life, not just at work.” - NCR
“The best course I have completed. It has really transformed my outlook.” - England Rugby
“I’ve experienced dozens of trainings… only three matter because actionable: Manager-as-Coach was one of them.” – PMI
“Miles ahead of any in-house program relating to Coaching that I have been involved with.” - IKEA
“A 10/10. This is the most important four days of training I’ve had in a very long time. This transforms me.” - GE Healthcare
“Then, this year came to me with a gift, a precious and immeasurable gift: Manager-as-Coach training.” - PMI, Switzerland
“I really like the online format. Zoom works perfectly and it is great to be able to attend from the comfort of my own home.” - Killik & Co UK
“An extremely useful and unusual experience and it is really motivating to do everything possible to use it properly.” - Hilti, Russia
“Such an insightful course, the learning has already impacted my management style across the board.” - Royal Free
“I truly believe now that the key to influencing people is by empowering them.” - Alinma Bank, Riyadh
“Our CEO rated the Coaching Skills for Leaders session as 10/10.” - Delivery Partner, Olympic Delivery Authority.
“People always enjoy the courses and often say it is the best training they have attended” – GE Healthcare
“I cannot expressed enough how grateful I am for the opportunity to be part of this training programme.” – Royal Free London Hospital
“A positive, enjoyable and insightful course.” – PMI, Nordics Cluster
“Excellent facilitation. I am amazed by the connect and rapport James could build 'virtually' in just 3 hours.” - Johnson & Johnson
“I honestly have never had such consistent positive feedback from any course” – ESF, Hong Kong
“The experience gave me a broad perspective of how coaching can be a very powerful tool.” - Alinma Bank, Riyadh
“A huge thank you – it was an excellent course.” - Deputy Head
“The reason I believe in coaching and your model is that it makes me be the best person I can possibly be.” – ESF, Hong Kong
“Very easy content to digest. There is a world outside technical life.” – IG, India.
“This is the first time I have used GROW in a group setting and it has been incredibly powerful to see the tangible benefits.” – Royal Free
“Feedback was that it was the ‘best training ever.” - PMI Czech Republic
“I’ll just come right out and say – it was perfect. The things that really matter to me have all scored highly.” – Arts Council England
“I think this course is fantastic – It’s exceeded my expectations.” – Nectar Loyalty
“An excellent course that has made me self-aware of taking a coaching approach.” - England Rugby
“The Manager-as-Coach program helped me to build the right mindset.” – PMI, Poland
“My confidence levels have surged because I feel better equipped to facilitate discussions.” – Royal Free London Hospital Trust
“We have really valued the training provided by you.. It really adds value to people’s life – both work and personal.” - GE Healthcare
“The facilitators were excellent; great mix of humour, information-sharing combined with great modelling.” – Teacher
“The manual was well structured and helpful. I found Carol Wilson’s book very readable.” – Deputy Head
“Very valuable for my leadership development, and a thoroughly enjoyable experience.” - England Rugby.
“An engaging and motivational course. Very empowering and confidence building.” – Nectar Loyalty
“Four years later I am still using coaching almost on a daily basis.” – PMI, Nordics Cluster.
“People who attended the training have been keen to praise the course and are delighted.” – North Somerset Schools
“I have completely changed my approach to management. I could not recommend the training highly enough” – Royal Free London Hospital
“It is rare that one course meets needs/expectations in all areas.” – Arts Council England
“Really positive – much less pressurised and better than previous coaching course.” – Nectar Loyalty
“The Coaching Training was not only useful at that time, it is still the case today.” - PMI
“It’s really been fantastic with the level of practice and feedback we’ve been offered alongside the theory.” - Nectar Loyalty.
“The depth of the course was great and gives hope for real behavioural change across our organisation” – England Rugby
“I cannot recall any other training that has had such a profound and immediate impact on me as this.” – Royal Free London
“There were some significant learnings from the Culture at Work course which have improved my leadership skills” – England Rugby
“I’m very satisfied to have attended to the training, because it definitely help me to be a better leader.” – Philip Morris Products
“This has been one of the most useful courses I have ever taken part in.” – Headteacher
“I feel non-stop like I have to say thank you very much for this opportunity.” – Hilti, Russia
“None of the previous courses I ever attended has brought me such a powerful and impactful method.” – PMI, Switzerland
“Excellent as always! Lots of new tools to take forward and use immediately.” - Kent County Council
“The coaching sessions I held were transformative for me in terms of what coaching can bring to individuals” – PMI, Switzerland
“This has put a whole other angle on coaching for me – like finding the missing part in a jigsaw! Thank you.” London Borough of Bexley
“The best course I have attended – huge potential for personal development and the development of the school.” – Teacher
“I could implement my learning right away and see the impact on people.” – PMI, Poland
“Great pace. Very clear to understand.” – Emilie Diop, Nectar Loyalty
“Great content – a great way to become more confident and adept at coaching.” – Nectar Loyalty.
“Very relevant content and awesome explanation. The training is very exciting and motivating” – Pedro Ramos, Snr Planning Executive
“The most valuable training I have received in my 6 year career- but has also had a profound influence on my personal life too.” – Teacher
“By investing in coaching training for our teachers we are shifting our cultural outlook and enhancing resilience.” – KLASS
“It has been a real eye-opener and a revelation of what a coach is.” – PMI, Switzerland
“The results from our 2017 staff survey were striking in terms of the positive upturn.” – KLASS, Kuala Lumpur
“A huge thank you for setting up and delivering the inspiring coaching course.” – North Somerset Schools
“After five years, I regularly coach people from other functions,” – PMI, Nordics Cluster
“The facilitators were real experts who guided my development without ever preaching.” - Headteacher
“I have improved my capability to the true role of any manager – to develop others and help them to GROW!” – PMI
“The facilitators were inspiring, motivating, challenging, fun and adaptive. Thank you so much!” – Teacher
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Books about Coaching
Carol Wilson has authored two books, contributed to five more books about coaching, and has published over 60 articles about coaching at work, coaching culture strategy, coaching techniques, coach training, and David Grove’s Clean Language & Emergent Knowledge. A recognised authority in coaching, and a Fellow of the ILM, the Association for Coaching and the Professional Speaking Association, Carol has presented papers and spoken at conferences all over the world about coaching at work and coaching related topics.
“Performance Coaching: a Complete Guide to Best Practice Coaching and Training” (third edition) by Carol Wilson
Limited offer: 20% discount when you buy this book from KOGAN PAGE. Use code AHR20 at checkout.
Now published in its third edition, Performance Coaching is a complete resource for improving organizational and employee performance through coaching and creating a coaching culture.
Full of tips, tools and checklists, this book covers all the fundamental elements of the coaching process, from developing the skills needed to coach effectively, to coaching in leadership, manager-as-coach training, cross-cultural coaching and measuring return on investment. It also explores the key techniques and models in the field, to allow readers to identify which approach is most suited to specific situations.
Featuring case studies from organisations including Virgin, IKEA, the NHS, and England Rugby, showing how effective coaching approaches have been applied in practice, this book is for coaches of all levels of experience, as well as HR managers and leaders looking to embed a coaching culture in their organisations.
This revised third edition of Performance Coaching has been updated to include the latest insights and developments in coaching, and contains new chapters on creating a global coaching culture, the coaching-mentoring-managing continuum, how to lead a generative thinking meeting, and new material on distance coach training, neuroscience in coaching, coaching the bully at work, and coaching in education.
Performance Coaching has been translated into Polish, Italian and Indonesian:
Features:
Forewords by Sir Richard Branson and Sir John Whitmore
A 10 point plan for creating a coaching culture in organisations
The coaching-mentoring-managing continuum
Nine basic coaching techniques including listening, questioning, goal setting, permission protocol and coaching feedback, all with detailed explanations and examples
latest developments in the neuroscience of coaching
Best practice for coaching at work, coaches and coaching supervision
25 techniques that are related to coaching and leadership, including 360 degree surveys, MBTI, Clean Language, Nancy Kline’s Thinking Environment, Situational Leadership, Systemic Coaching, Bruce Tuckman’s Team Model, Mindfulness, Resilience, Transactional Analysis and the OK Corral.
36 international case histories of coaching at work from leading experts in coaching, mindfulness, neuroscience including coaching programmes at IKEA, the Royal Free London NHS Foundation Trust, England Rugby, Alinma Bank Riyadh, Kent County Council, CLM Olympic Delivery Partner and the BBC.
“What a marvellous book you have given to the world. It is wonderfully written: accessible, clear, alive, rich with a truly impressive collection of key processes and ideas for the cutting edge of coaching. In my experience hardly any other book achieves all of these things. Thank you again for the honour of being included and especially for the beautiful, responsible way you presented the ideas and processes of the Thinking Environment.” – Nancy Kline www.timetothink.com
“The Work and Life of David Grove: Clean Language and Emergent Knowledge” by Carol Wilson
In the 1980s David Grove devised a technique called Clean Language for healing patients with traumatic memories, such as child abuse or wartime trauma. The process enabled patients to resolve the effects of their experiences through visualisation and metaphor. He converted the work into a spatial technique called Emergent Knowledge and his techniques have attracted practitioners from all over the world including the UK, Europe, America, Australia and New Zealand. Carol Wilson worked with David until his death in 2008, developing courses to train coaches and business psychologists to use his methods in the workplace, in order to relieve mental blocks and limiting behavioural patterns such as fear of public speaking, bullying and thwarted personal potential.
This book contains a record not only of David’s work with Carol, but with leading practitioners across the world, including detailed descriptions of techniques, case histories and biographical details of David’s life. Executive coaches, therapists and business psychologists will be able to enhance their existing techniques by incorporating ideas, methods and principles from this book. It will help experienced and potential Clean practitioners to gain a full understanding of the ground-breaking methods created by David in this field.
Click here for details of how to bring David Grove’s training into your organisation. Click here for details of how to attend an open course by distance training.
Contributing authors:
Edited by Angela Dunbar
Foreword by Penny Tompkins and James Lawley
Adrian Goodall, Caitlin Walker, Deborah Henley, Ian Haldane, Jennifer de Gandt, Keiko Izumi, Lynn Bullock, Lynne Burney, Philip Harland, Rob McGavock, Tania Korsak.
Excellence in Coaching: The Industry Guide (3rd Edition), including chapters by Sir John Whitmore and Carol Wilson
Excellence in Coaching is cutting-edge thinking in the field of workplace coaching. The high profile contributors offer a breadth of perspectives and insights into the range of coaching disciplines, in a book that embraces diversity and rigour.
Carol Wilson contributes a chapter on the definitions of coaching. Sir John Whitmore provides a chapter on Transpersonal Coaching. For a transcript of Sir John’s Transpersonal Coaching Session with Carol Wilson, click here.
“An outstanding resource! Excellence in Coaching has deservedly become one of the field’s foremost textbooks, relevant to both practitioners and learners of coaching.” – Dr Christian J van Nieuwerburgh, Associate Professor, Henley Centre for Coaching and Behavioural Change, Henley Business School
The Handbook of Knowledge Based Coaching including a chapter by Carol Wilson