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Global Coach Training & Change Management

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“It is the best course I have been on and the most useful one to me in my entire life, not just at work.” - NCR
“The best course I have completed. It has really transformed my outlook.” - England Rugby
“I’ve experienced dozens of trainings… only three matter because actionable: Manager-as-Coach was one of them.” – PMI
“Miles ahead of any in-house program relating to Coaching that I have been involved with.” - IKEA
“A 10/10. This is the most important four days of training I’ve had in a very long time. This transforms me.” - GE Healthcare
“Then, this year came to me with a gift, a precious and immeasurable gift: Manager-as-Coach training.” - PMI, Switzerland
“I really like the online format. Zoom works perfectly and it is great to be able to attend from the comfort of my own home.” - Killik & Co UK
“An extremely useful and unusual experience and it is really motivating to do everything possible to use it properly.” - Hilti, Russia
“Such an insightful course, the learning has already impacted my management style across the board.” - Royal Free
“I truly believe now that the key to influencing people is by empowering them.” - Alinma Bank, Riyadh
“Our CEO rated the Coaching Skills for Leaders session as 10/10.” - Delivery Partner, Olympic Delivery Authority.
“People always enjoy the courses and often say it is the best training they have attended” – GE Healthcare
“I cannot expressed enough how grateful I am for the opportunity to be part of this training programme.” – Royal Free London Hospital
“A positive, enjoyable and insightful course.” – PMI, Nordics Cluster
“Excellent facilitation. I am amazed by the connect and rapport James could build 'virtually' in just 3 hours.” - Johnson & Johnson
“I honestly have never had such consistent positive feedback from any course” – ESF, Hong Kong
“The experience gave me a broad perspective of how coaching can be a very powerful tool.” - Alinma Bank, Riyadh
“A huge thank you – it was an excellent course.” - Deputy Head
“The reason I believe in coaching and your model is that it makes me be the best person I can possibly be.” – ESF, Hong Kong
“Very easy content to digest. There is a world outside technical life.” – IG, India.
“This is the first time I have used GROW in a group setting and it has been incredibly powerful to see the tangible benefits.” – Royal Free
“Feedback was that it was the ‘best training ever.” - PMI Czech Republic
“I’ll just come right out and say – it was perfect. The things that really matter to me have all scored highly.” – Arts Council England
“I think this course is fantastic – It’s exceeded my expectations.” – Nectar Loyalty
“An excellent course that has made me self-aware of taking a coaching approach.” - England Rugby
“The Manager-as-Coach program helped me to build the right mindset.” – PMI, Poland
“My confidence levels have surged because I feel better equipped to facilitate discussions.” – Royal Free London Hospital Trust
“We have really valued the training provided by you.. It really adds value to people’s life – both work and personal.” - GE Healthcare
“The facilitators were excellent; great mix of humour, information-sharing combined with great modelling.” – Teacher
“The manual was well structured and helpful. I found Carol Wilson’s book very readable.” – Deputy Head
“Very valuable for my leadership development, and a thoroughly enjoyable experience.” - England Rugby.
“An engaging and motivational course. Very empowering and confidence building.” – Nectar Loyalty
“Four years later I am still using coaching almost on a daily basis.” – PMI, Nordics Cluster.
“People who attended the training have been keen to praise the course and are delighted.” – North Somerset Schools
“I have completely changed my approach to management. I could not recommend the training highly enough” – Royal Free London Hospital
“It is rare that one course meets needs/expectations in all areas.” – Arts Council England
“Really positive – much less pressurised and better than previous coaching course.” – Nectar Loyalty
“The Coaching Training was not only useful at that time, it is still the case today.” - PMI
“It’s really been fantastic with the level of practice and feedback we’ve been offered alongside the theory.” - Nectar Loyalty.
“The depth of the course was great and gives hope for real behavioural change across our organisation” – England Rugby
“I cannot recall any other training that has had such a profound and immediate impact on me as this.” – Royal Free London
“There were some significant learnings from the Culture at Work course which have improved my leadership skills” – England Rugby
“I’m very satisfied to have attended to the training, because it definitely help me to be a better leader.” – Philip Morris Products
“This has been one of the most useful courses I have ever taken part in.” – Headteacher
“I feel non-stop like I have to say thank you very much for this opportunity.” – Hilti, Russia
“None of the previous courses I ever attended has brought me such a powerful and impactful method.” – PMI, Switzerland
“Excellent as always! Lots of new tools to take forward and use immediately.” - Kent County Council
“The coaching sessions I held were transformative for me in terms of what coaching can bring to individuals” – PMI, Switzerland
“This has put a whole other angle on coaching for me – like finding the missing part in a jigsaw! Thank you.” London Borough of Bexley
“The best course I have attended – huge potential for personal development and the development of the school.” – Teacher
“I could implement my learning right away and see the impact on people.” – PMI, Poland
“Great pace. Very clear to understand.” – Emilie Diop, Nectar Loyalty
“Great content – a great way to become more confident and adept at coaching.” – Nectar Loyalty.
“Very relevant content and awesome explanation. The training is very exciting and motivating” – Pedro Ramos, Snr Planning Executive
“The most valuable training I have received in my 6 year career- but has also had a profound influence on my personal life too.” – Teacher
“By investing in coaching training for our teachers we are shifting our cultural outlook and enhancing resilience.” – KLASS
“It has been a real eye-opener and a revelation of what a coach is.” – PMI, Switzerland
“The results from our 2017 staff survey were striking in terms of the positive upturn.” – KLASS, Kuala Lumpur
“A huge thank you for setting up and delivering the inspiring coaching course.” – North Somerset Schools
“After five years, I regularly coach people from other functions,” – PMI, Nordics Cluster
“The facilitators were real experts who guided my development without ever preaching.” - Headteacher
“I have improved my capability to the true role of any manager – to develop others and help them to GROW!” – PMI
“The facilitators were inspiring, motivating, challenging, fun and adaptive. Thank you so much!” – Teacher
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CASE STUDY: Alice Smith School Kuala Lumpur

Train the Coach Trainer course

Objectives

The Alice Smith School is the most established British international school in Malaysia, with over 70 years of rich educational heritage. There are two thriving and exciting campuses (primary and secondary) and a strong community of adults and children, all eager to learn and develop themselves. The Secondary Principal, Dr Sarah Howling, who was a key figure in developing coaching with us at her previous school (KGV – ESF, Hong Kong) had a vision of building a coaching culture and strengthening the community of learners at Alice Smith.

Solutions

Working closely with Sarah, we created a coaching training course for teachers leading to
ILM certification. On joining KLASS, Sarah first had to complete her own train-the-coach-trainer qualification with us, and this was achieved through two courses delivered by us which Sarah attended first as an observer, and then as a co-trainer.

Outcome

As soon as she qualified on our train-the-coach-trainer programme, Sarah arranged to license our coach training course and set about delivering courses at KLASS, and training up further trainers.

Sarah has since trained two more trainers, and between them they have delivered ten coaching courses between 2016 and 2020. We have also provided a supervision course by distance to the internal coaches there.

“A huge big thank you for 6 brilliant days of coaching training for our staff. Feedback has been 100% positive with comments such as ‘Transformational!’, ‘The best CPD I have ever had’, ‘The best training I’ve had in years’, ‘Simply life changing’. We are so excited about creating a coaching culture at Alice Smith and moving forward.” – Dr Sarah Howling, Secondary Principal, Alice Smith School Kuala Lumpur.

Visit our Coach Training for Teachers page