“It is the best course I have been on and the most useful one to me in my entire life, not just at work.” - NCR
“The best course I have completed. It has really transformed my outlook.” - England Rugby
“I’ve experienced dozens of trainings… only three matter because actionable: Manager-as-Coach was one of them.” – PMI
“Miles ahead of any in-house program relating to Coaching that I have been involved with.” - IKEA
“A 10/10. This is the most important four days of training I’ve had in a very long time. This transforms me.” - GE Healthcare
“Then, this year came to me with a gift, a precious and immeasurable gift: Manager-as-Coach training.” - PMI, Switzerland
“I really like the online format. Zoom works perfectly and it is great to be able to attend from the comfort of my own home.” - Killik & Co UK
“An extremely useful and unusual experience and it is really motivating to do everything possible to use it properly.” - Hilti, Russia
“Such an insightful course, the learning has already impacted my management style across the board.” - Royal Free
“I truly believe now that the key to influencing people is by empowering them.” - Alinma Bank, Riyadh
“Our CEO rated the Coaching Skills for Leaders session as 10/10.” - Delivery Partner, Olympic Delivery Authority.
“People always enjoy the courses and often say it is the best training they have attended” – GE Healthcare
“I cannot expressed enough how grateful I am for the opportunity to be part of this training programme.” – Royal Free London Hospital
“A positive, enjoyable and insightful course.” – PMI, Nordics Cluster
“Excellent facilitation. I am amazed by the connect and rapport James could build 'virtually' in just 3 hours.” - Johnson & Johnson
“I honestly have never had such consistent positive feedback from any course” – ESF, Hong Kong
“The experience gave me a broad perspective of how coaching can be a very powerful tool.” - Alinma Bank, Riyadh
“A huge thank you – it was an excellent course.” - Deputy Head
“The reason I believe in coaching and your model is that it makes me be the best person I can possibly be.” – ESF, Hong Kong
“Very easy content to digest. There is a world outside technical life.” – IG, India.
“This is the first time I have used GROW in a group setting and it has been incredibly powerful to see the tangible benefits.” – Royal Free
“Feedback was that it was the ‘best training ever.” - PMI Czech Republic
“I’ll just come right out and say – it was perfect. The things that really matter to me have all scored highly.” – Arts Council England
“I think this course is fantastic – It’s exceeded my expectations.” – Nectar Loyalty
“An excellent course that has made me self-aware of taking a coaching approach.” - England Rugby
“The Manager-as-Coach program helped me to build the right mindset.” – PMI, Poland
“My confidence levels have surged because I feel better equipped to facilitate discussions.” – Royal Free London Hospital Trust
“We have really valued the training provided by you.. It really adds value to people’s life – both work and personal.” - GE Healthcare
“The facilitators were excellent; great mix of humour, information-sharing combined with great modelling.” – Teacher
“The manual was well structured and helpful. I found Carol Wilson’s book very readable.” – Deputy Head
“Very valuable for my leadership development, and a thoroughly enjoyable experience.” - England Rugby.
“An engaging and motivational course. Very empowering and confidence building.” – Nectar Loyalty
“Four years later I am still using coaching almost on a daily basis.” – PMI, Nordics Cluster.
“People who attended the training have been keen to praise the course and are delighted.” – North Somerset Schools
“I have completely changed my approach to management. I could not recommend the training highly enough” – Royal Free London Hospital
“It is rare that one course meets needs/expectations in all areas.” – Arts Council England
“Really positive – much less pressurised and better than previous coaching course.” – Nectar Loyalty
“The Coaching Training was not only useful at that time, it is still the case today.” - PMI
“It’s really been fantastic with the level of practice and feedback we’ve been offered alongside the theory.” - Nectar Loyalty.
“The depth of the course was great and gives hope for real behavioural change across our organisation” – England Rugby
“I cannot recall any other training that has had such a profound and immediate impact on me as this.” – Royal Free London
“There were some significant learnings from the Culture at Work course which have improved my leadership skills” – England Rugby
“I’m very satisfied to have attended to the training, because it definitely help me to be a better leader.” – Philip Morris Products
“This has been one of the most useful courses I have ever taken part in.” – Headteacher
“I feel non-stop like I have to say thank you very much for this opportunity.” – Hilti, Russia
“None of the previous courses I ever attended has brought me such a powerful and impactful method.” – PMI, Switzerland
“Excellent as always! Lots of new tools to take forward and use immediately.” - Kent County Council
“The coaching sessions I held were transformative for me in terms of what coaching can bring to individuals” – PMI, Switzerland
“This has put a whole other angle on coaching for me – like finding the missing part in a jigsaw! Thank you.” London Borough of Bexley
“The best course I have attended – huge potential for personal development and the development of the school.” – Teacher
“I could implement my learning right away and see the impact on people.” – PMI, Poland
“Great pace. Very clear to understand.” – Emilie Diop, Nectar Loyalty
“Great content – a great way to become more confident and adept at coaching.” – Nectar Loyalty.
“Very relevant content and awesome explanation. The training is very exciting and motivating” – Pedro Ramos, Snr Planning Executive
“The most valuable training I have received in my 6 year career- but has also had a profound influence on my personal life too.” – Teacher
“By investing in coaching training for our teachers we are shifting our cultural outlook and enhancing resilience.” – KLASS
“It has been a real eye-opener and a revelation of what a coach is.” – PMI, Switzerland
“The results from our 2017 staff survey were striking in terms of the positive upturn.” – KLASS, Kuala Lumpur
“A huge thank you for setting up and delivering the inspiring coaching course.” – North Somerset Schools
“After five years, I regularly coach people from other functions,” – PMI, Nordics Cluster
“The facilitators were real experts who guided my development without ever preaching.” - Headteacher
“I have improved my capability to the true role of any manager – to develop others and help them to GROW!” – PMI
“The facilitators were inspiring, motivating, challenging, fun and adaptive. Thank you so much!” – Teacher
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CASE STUDIES: Coaching in Charities
At Culture at Work we believe that everyone should have access to coaching skills training, regardless of their ability to pay.
Coaching skills can sometimes make the greatest difference to people who have led challenging lives, who may have been homeless or convicted as offenders, or who are lacking role models in behaviour and communication. But historically these are the people least likely to gain access to coach training.
By gifting disadvantaged people with coach training skills courses, we find we are often providing them with practical communication skills which will enable them to turn their lives around.
Some case histories are described below.
MOE Foundation
Culture at Work is a sponsor of MOE Foundation, a charity providing coaching and mentoring to defeat the conditions that create a poverty mindset in society by stimulating conscious, purposeful entrepreneurial spirit in the current and future global generations. MOE actively seeks to support young people, to break the rules of the game and positively disrupt their life experience by providing them with a supportive network, training, development, coaching, mentoring and leadership/entrepreneurial support.
This red-nosed band of qualified coaches all trained through our MOE coach training programme and donated pro bono coaching sessions for Red Nose Day.
How you can help:
We need venues for 25 people in Central London for future MOE coach training courses. If you can provide a venue free of charge you will be featured as a MOE sponsor. Previous generous venue providers include Citibank and Rio Tinto.
HOW GOODPEOPLE CONNECT HAVE BENEFITED FROM MOE COACH TRAINING
“By placing coaching at the centre of our company, we find that both our employees and candidates are getting more out of our service.
We send our staff on MOE Coach Training courses. This means they’re equipped to support our clients and candidates with their goals- whether that’s finding work in Southwark after being unemployed for a long time, or whether it’s helping them assess what kind of employment is right for them. Our staff want to give tailored, personal support that is designed to boost confidence and motivation, and coaching techniques are ideal for this.
Farrah Kelly, our Marketing and Communications Officer, went on the training in February:
“It really wasn’t what I was expecting. Most training I’ve been on is very one way, but this was very interactive and hands-on. It’s really changed the way I talk and listen to people, and even though I’m not specifically planning to be a full time life coach, I find that my work relationships, both with colleagues and clients, has really improved. It’s amazing what these techniques and the practising with experts can help you achieve.”
We really value the practical approach MOE takes, meaning our staff are building on their coaching experience from the first day of their coaching- which is why everyone from our CEO to our newest recruits are encouraged to take part. This coaching culture seeps through our business, and gives us the skills and confidence to give bespoke support to the people we work with.”
Justice Defenders (formerly the African Prisons Project)
Justice Defenders was founded as a charity to improve the welfare, health and education of detainees in Africa. It worked to restore dignity and hope to prisoners in Uganda and Kenya and in prisons across Africa to change the way that criminal justice issues are addressed and to empower prisoners to drive positive change. It has since broadened its scope to fight for justice for defenceless people anywhere.
Prison governors with MOE trainers and the APP’s Matteo Cassini
In general, the conditions in African prisons are painfully poor. Many are severely overcrowded, lack sanitation and are unable to provide adequate nutrition. Access to books and education is limited or non-existent and medical facilities wholly inadequate. In Africa physical punishment and the death penalty are still widespread and for many people a prison sentence means hard labour. Police forces and prisons services are often underfunded and undertrained, and people might be imprisoned for being vagrants, debtors or criminal lunatics. The death penalty is given for witchcraft, mutiny, treason and cowardice and, in some countries, more than two-thirds of prisoners have not been convicted of an offence.
In 2004 Alexander McLean, an 18 year-old UK citizen volunteering in a hospital in Kampala, helped a group of prisoners in Uganda. Alexander returned to the UK and founded the African Prisons Project to provide models for human rights, rehabilitative approach to imprisonment which can be replicated by financially limited prisons services. Alexander has received many awards including Ashoka Fellow, TIME Magazine 30 Prestigious People Under 30, TED Senior Fellow, V Inspired Legend Award, Beacon Prize for Young Philanthropy and Overall Winner, Real World Graduate of the Year and Charity Volunteer of the Year.
Through our work with the MOE Foundation we were asked to provide training in coaching skills for African Prison Governors and Warders who were seconded to the UK every year by APP to receive education in healthcare, law and various other skills that may help make prisoner’s lives better.
We provided a three-day coaching course for the first group of secondees, covering foundation coaching skills, plus a series of practical assignments to embed the learning. They reported that coaching was the most useful aspect they had learned during their secondment.
Subsequent groups have been given three days of coaching skills training, a series of practical assignments to embed the training, and then three days of Train the Trainer training, so that they can pass on the skills in their prisons back home all over Africa.
Jeffrey Wotherspoon training African Prison Governors
The trainers we supplied to deliver courses for the APP have graduated as coach trainers on our MOE Coach Accelerator Pathway, through the free courses we deliver for the MOE Foundation. These trainers receive a small payment from the APP for delivering the courses while we donate our services and our courses free of charge. Most of the Coach Training, and all of the Trainer Training, has been delivered by Jeffrey Wotherspoon, now a fully fledged member of our coaching and training delivery team.
“It is with great pleasure that I bring you the best regards of all our returned cohorts of secondees, whom I’ve had the chance to meet with over the past weeks during my time in East Africa. Visiting their institutions and collecting their testimonies has once again highlighted the high value of the coaching trainings you have delivered: thank you for the precious contribution to our projects, I look forward to working with you on future Secondments. As I believe you know, all the officers collectively reported that the coaching training was an indisputable highlight of the Programme and that it really made a difference. This has only strengthened my viewpoint that your involvement in future Programmes should be absolutely confirmed and, as soon as we will have selected the final participants, I hope we can start planning for the next course together, so that it can have an even stronger impact on the secondees’ learning experience.” – Matteo Cassini, UK Learning Journey Officer, African Prisons Project
Prison governors co-coaching on the Culture at Work Performance Coach Training Course
Defenders of the Defenceless
Training paralegals and lawyers within defenceless communities to provide legal services for themselves and others. Because everyone deserves a fair hearing.
Registered charity: 1121764. Company limited by guarantee: 6260329.
Crisis
Crisis, is an extraordinary organisation founded nearly 50 years ago to provide shelter and a good lunch for London’s homeless people over Christmas. It has expanded to give year round support.
The Christmas offering now extends to six days of 24 hour mental and physical care, including counselling, clothing, teachers, dentists, doctors, entertainers and Samaritans, all provided by volunteers. The operation covers 9 centres, employing 6,500 volunteers and accommodating 2000 ‘guests’, as the visitors are called.
Read this article to find out how the homeless were helped by the coaching sessions and workshops we provided at a Christmas event.