In today’s flatter, less hierarchical workplace, leading without formal authority, or influencing co-workers or higher-ranking managers, can be more crucial than motivating one’s own reports. People often have to bring about change and achieve results by persuading those whom they need to enthuse. For example, temporary teams which have formed across departments, organisations or countries have to unite in chasing the success of short-term projects; or people have to influence someone more senior, or some staff report to several different bosses for diverse areas of their work. Anyone who masters our Leading Without Formal Authority training course will also hold the key to being an effective manager of people, because it is only by inspiring and motivating reports that great results can truly be achieved.
Aims & Objectives
The Leading Without Formal Authority Training Course enables participants to
- master the skills required to lead people who are not reports;
- learn how to influence peers and superiors;
- understand the attitudes and behaviours of leaders who know how to get work done through collaboration, influence and persuasion;
- increase awareness of self and the impact of one’s behaviour on others;
- understand the value that different approaches can bring to the whole;
- acquire practical skills to engage, inspire and influence others who have different values, priorities and ways of working;
- learn how to maintain safe dialogue during difficult conversations.
The course lasts for four days spread over 2-4 months in any combination of modules, e.g. 1+1+1+1, or 2+1+1, or 2+2 days.
The key to achieving great results is that between modules, participants buddy up in pairs to practise with a course partner, thereby embedding the skills and growing familiar with them before implementing them at work.
One of the most common challenges organisations face is that participants may enjoy a training course, but do not use the skills when back in the workplace. This is because humans learn through making mistakes, but people cannot afford to risk mistakes with their reports, colleagues, or customers, so they do not attempt to use the new skills, and quickly forget them.
To remedy this, we have devised a system of buddy-up practise sessions between training days, to provide participants with a ‘safe place’ where they can experiment, make mistakes and ‘own’ the skills. In this way they absorb the learning, are able to source the appropriate skill at any time, and they behave in their own authentic leadership style, rather than copying the style of the trainers.
Each practise sessions lasts approximately two hours. Typically, one hour comprises reciprocal practise or discussion with a course buddy, plus some practice in the workplace, and a small amount of reading from the course manual to refresh the skills.
On Day 1, participants explore a simple four-box model of learning, communication and performance preferences, gaining an understanding of their own strengths, and the strengths that others can bring to the team. The day also covers unconscious bias, non-verbal communication, relational dynamics, and The Balance of Assumptions.
Day 2 covers foundation coaching skills, including listening, permission, questioning and the GROW model, and skills for managing difficult conversations, including the conditions required for safety in dialogue, taking responsibility for one’s own contributions, creating a shared goal, and techniques for dealing with bullying and aggression.
Day 3 guides participants in creating and analysing their own maps of the stakeholders they work with or want to influence, types of power, and how to behaving confidently in meetings without being over-assertive or watering the message down.
Day 4 is about consolidating the skills and putting them all together. Participants study the Decision-making Quadrant, Kotter’s Eight Step Change model, and create an action plan for the future.
As an ILM accredited centre, our courses are all eligible for ILM certification. The Institute of Leadership & Management is the leadership arm of City & Guilds, the UK’s leading accrediting body for workplace skills.
The ILM certification is optional and, as an alternative, we can provide Culture at Work accreditation certificates free of charge.
A comprehensive set of materials is provided for each course, including:
- a detailed manual to support the practical learning, and provide a reference guide during and after the course (or handouts for shorter workshops);
- a PDF of slides shown during the training;
- Carol Wilson’s book “Performance Coaching: A Complete Guide to Best Practice Coaching and Training” (Kogan Page) which provides explicit reminders of the classroom training plus underlying theories, examples and case histories for those who wish to delve deeper, and incorporates Forewords from both Sir Richard Branson and Sir John Whitmore.
For further information email us or call 020 7022 4923.
Develop a coaching culture in your own workplace
ILM Accredited Coaching and Mentoring courses
Coaching and Mentoring workshops
Leading Without Formal Authority training
Unconscious Bias workshops
Mental Health First Aid workshops
Neuroscience in Emotional Intelligence workshops
Coaching Keynotes and Conference Speakers
Train the Coach Trainer
Coaching Supervision workshops
Open Performance Coach Training courses
For further information email us or call 020 7022 4923.
At Culture at Work we provide global management coach training and leadership development programmes at all levels, including C-Suite, for organisations in 33 countries and in all main business languages. We can provide in-house courses by webinar, open coach training courses in London, ILM Endorsed, Level 5, Level 7 and Diploma qualifications, manager-as-coach courses, plus general leadership development and team building programmes. To read case histories of all these activities, Click here.