Alice Smith School Kuala Lumpur


The Alice Smith School is the most established British international school in Malaysia, with over 70 years of rich educational heritage. There are two thriving and exciting campuses (primary and secondary) and a strong community of adults and children, all eager to learn and develop themselves. The Secondary Principal, Sarah Howling, who was a key figure in developing coaching with us at her previous school (KGV – ESF, Hong Kong) had a vision of building a coaching culture and strengthening the community of learners at Alice Smith.


Working closely with Sarah, we created a coaching training course for teachers leading to
ILM certification. Sarah had sufficient experience in coaching to train as a trainer herself and
is now delivering coach training internally.


In 2016 we delivered ILM certified courses to 24 participants from the Alice Smith School
and Sarah, a Train the Trainer graduate, has delivered four courses internally to 48
participants with 3 more planned in this year alone.

“By embracing and strategically incorporating coaching into the fabric of our language of
interaction and reflection opportunities, we are moving beyond superficial performance
management structures and tokenistic professional development. By placing the spotlight
on our individual and collective responsibility towards each other as learners and team members, and providing the means to actuate this through the introduction of Professional
Growth and Accountability structures grounded in trust, reflection, self-directed goals and
collaboration, relationships have been transformed and professional growth and team
accountability have been accelerated. By investing heavily in coaching training for our
teachers – and increasingly so for parents and students – and building a coaching philosophy
across our school, we are now shifting our cultural outlook, enhancing collegiality and
resilience. This has led to further innovation in the classroom and pastorally, particularly in
the areas of assessment, feedback and restorative conversations, and greater cohesion in
our school community.

The results from our 2017 staff survey were striking in terms of the positive upturn in
teacher perceptions of their own learning and place within a learning community – 100% of
our teachers stated that they enjoy coming to school each day.“

by Dr Sarah Howling (Secondary Principal) with Maria Osowiecki and Jaime Thistleton (Vice Principals)

Dr Howling wrote an article describing the path towards a coaching culture at KLASS, and a video below:

Video: Client Testimonial – KLASS

 Visit our Coach Training for Teachers page

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